Warranty Info

In order to better serve customers, Ampeak provides more high-quality services:

Fast Free Shipping

30-Day Money-Back Guarantee

18-Month Hassle-Free Warranty

Lifetime Customer Support


Issue non covered by the warranty:

1. Products proved not to be official Ampeak;
2. Unauthorized repair, improper use, damage, negligence, abuse, accident, modification, incorrect use of accessories not meant for the product, tearing, doctored labels, and anti-counterfeiting marks;
3. Warranty has expired;
4. Force majeure damage;
5. Improper storage, exposure to excessive humidity and temperature for extended time resulting in performance damage;
6. Damage nonrelated to performance;
7. Improper use results in damage to the product or its accessories.

Condition Apply to Claim Warranty:

Products within warranty time enjoy free returns, exchange and repairing services.

Order number or purchase record must be presented to claim any of the forementioned warranty.


Return and Exchange Contact:support@ampeak.com for any quality issue within 7-day starting from receiving date.

For product(s) purchased offline in physical store or other platforms, contact the corresponding store or retailer